I am getting an error when configuring a sub-domain
Domain 'example.com' is already taken by another customer
Why is this prevented?
For administrative or billing reasons, we might want to split up the management of subdomains across multiple accounts.
A subdomain is not synonymous with a root domain. DNS is designed to allow delegation, or permit a large organization to split up their DNS into subdomains for management reasons.
Thanks for reaching out.
You can only use domains that you have control over the DNS.
If you were using
example.com as an example , then Fastly does have a way to allow more than one account to use the same root domain. If this is the case for you, then please let us know and we’ll get a support ticket created for you.
If you have any other questions, then just let us know.
Thanks! I opened a support request this morning, and they were able to set multiple owners for a domain.
Great! Glad to hear it’s all sorted