Issues with Fastly Magento 2 extension / plugin

We are a long-time customer of Fastly and have been using CDN Services in front of our website for many years. Recently I have been working with Fastly tech support and after many weeks of investigations, concluded the following with regards to the Fastly Magento 2 extension:

  1. Updating a single product in Magento whilst the standard cron Magento task is running will cause the entire Fastly cache to be purged (shield and POP’s)

  2. Running ANY reindexing process in Magento will cause the entire Fastly cache to be purged (shield and POP’s)

Subsequently I can only conclude that the Fastly Magento extension is not compatible with the standard Magento 2 cron background processes, nor is it compatible with standard reindexing requirements of Magento 2 operations (https://experienceleague.adobe.com/en/docs/commerce-operations/configuration-guide/cli/configure-cron-jobs). Disabling all Magento 2 background processes appears to be the only way to maintain an effective caching strategy for a Magento website using Fastly.

I would be interested to hear if there are any other users in the community using the Magento 2 extension and whether they have found a way to keep their site warm whilst running standard Magento cron tasks.

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