Cannot invite users

General
1

According to Configuring user roles and permissions | Fastly Documentation

It says When assigned this role, you'll also be able to invite new engineer and user roles via the API.

But i cannot invite other users via UI as an engineer, anyway to fix it?

2

We can’t diagnose account, user, or billing issues in the forum for security reasons. You should file a ticket at support.fastly.com for further investigation.