Fastly had recommended several vendors for analytics. They highly recommended Nice People At Work. Any other alternatives? We are looking for support with Roku, Amazon Fire, web etc. We can possibly do syslogs to AWStats or Piwik, but wanted to know what other options are available.
With Piwik you have pretty much endless possibilities. You can import server logs, but there are also tracker SDKs, heaps of integrations and APIs for everything. They also offer a Media plugin to measure video & audio usage. Huge advantage is to own the data, be able to customize / extend it, and get even more information out of raw data if needed.